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Terms of Service

Last Updated: February 2026

Welcome to 2M Global Ltd. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms.

1. Company Information

Company Name: 2M Global Ltd
Company Number: 16609519
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Contact Email: info@2mglobal.uk
Phone: +44 7754 937770

2. Services Provided

2M Global Ltd provides:

• Consultancy Services: Market research, property information, and general guidance on real estate opportunities in Malta and Dominican Republic
• Introduction Services: Connecting clients with licensed third-party professionals (lawyers, financial advisors, immigration advisors, real estate agents)
• Coordination Services: Assisting with logistics related to property viewing, relocation, and related matters

3. Eligibility

Our services are intended for individuals who are:

• 18 years of age or older
• Legally capable of entering into binding contracts
• Not prohibited by law from using our services

4. Service Engagement

4.1 Initial Consultation

Our initial consultation is confidential and designed to understand your needs. This does not create a binding obligation for either party.

4.2 Service Agreement

Formal engagement of our consultancy services requires:

• Completion of a client information form
• Agreement on the scope of services
• Written confirmation of fees
• Acceptance of these Terms of Service

4.3 Right to Decline

We reserve the right to decline or terminate services at our discretion, including but not limited to cases where:

• We cannot verify your identity
• We suspect fraudulent activity
• Services requested are outside our scope
• There is a conflict of interest

5. Fees and Payment

5.1 Fee Structure

Our consulting fees are charged as follows:

• Market Research & Support: 10% of service value
• Relocation Coordination: 5% of service value
• Property Research Services: 10% of service value

All fees will be clearly outlined in writing before engagement.

5.2 Payment Terms

• Fees are payable as specified in the service agreement
• We may require an initial deposit or retainer
• Payment methods: Bank transfer, major credit cards
• All fees are exclusive of VAT (added where applicable)

5.3 Third-Party Fees

Our fees do not include charges from third-party professionals (lawyers, immigration advisors, financial advisors, etc.). These are billed separately and directly by the service providers.

5.4 Refund Policy

• Deposits are non-refundable once services commence
• If services are terminated by us without cause, you will receive a pro-rata refund
• No refunds for services already delivered
• Refunds processed within 14-30 business days

6. Client Responsibilities

You agree to:

• Provide accurate and complete information
• Respond promptly to requests for information or documentation
• Inform us of any changes to your circumstances
• Seek independent professional advice before making significant decisions
• Comply with all applicable laws and regulations
• Pay all fees and charges on time

7. Our Responsibilities

We will:

• Provide consultancy services with reasonable care and skill
• Maintain confidentiality of your information
• Introduce you to appropriately qualified professionals when required
• Provide transparent information about our fees
• Communicate clearly about the scope and limitations of our services

8. Confidentiality

We will keep your information confidential, except:

• When you authorize disclosure
• When required by law
• When sharing with third-party professionals you engage
• When anonymized for business analysis

See our Privacy Policy for details on data handling.

9. Limitations and Disclaimers

9.1 No Guarantees

We do not guarantee:

• Success of property purchases or investments
• Approval of residency or citizenship applications
• Specific timelines for any process
• Availability of specific properties or opportunities

9.2 Information Accuracy

While we strive for accuracy, we do not warrant that:

• All information on our website is current or complete
• Property details, prices, or availability are up-to-date
• Third-party information is accurate

9.3 Third-Party Services

We are not responsible for:

• The quality or suitability of third-party professional services
• Delays or failures by third parties
• Advice or actions of third-party professionals

10. Liability

10.1 Limitation of Liability

Our total liability for any claim relating to our services is limited to the fees you paid us for those specific services.

10.2 Exclusions

We are not liable for:

• Indirect or consequential losses
• Loss of profits or business opportunities
• Losses resulting from your own actions or decisions
• Losses caused by third parties

10.3 Legal Limitations

Nothing in these Terms excludes liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

11. Intellectual Property

All content on our website (text, images, logos, design) is owned by or licensed to 2M Global Ltd. You may not:

• Copy, reproduce, or republish website content
• Use our branding or trademarks
• Create derivative works

You may view and print content for personal, non-commercial use only.

12. Website Use

12.1 Acceptable Use

You agree not to:

• Use the website for any illegal purpose
• Attempt to gain unauthorized access
• Introduce viruses or malicious code
• Interfere with website functionality
• Scrape or harvest data without permission

12.2 Availability

We do not guarantee uninterrupted website availability. We may suspend access for maintenance or updates.

13. Termination

13.1 By You

You may terminate our services by providing 14 days' written notice. Fees for services already provided remain payable.

13.2 By Us

We may terminate services immediately if you:

• Breach these Terms
• Fail to pay fees
• Provide false information
• Engage in abusive behavior toward our staff

14. Disputes and Complaints

14.1 Complaints Process

If you have a complaint:

1. Email us at info@2mglobal.uk with details
2. We will acknowledge within 5 business days
3. We will investigate and respond within 14 business days

14.2 Alternative Dispute Resolution

If we cannot resolve your complaint, you may use alternative dispute resolution services or legal channels.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes must be resolved in the courts of England and Wales.

16. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance. The "Last Updated" date indicates when changes were last made.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

18. Entire Agreement

These Terms, together with our Privacy Policy and Legal Disclaimer, constitute the entire agreement between you and 2M Global Ltd regarding our services.

19. Contact Information

For questions about these Terms of Service:

Email: info@2mglobal.uk
Phone: +44 7754 937770
Post: 2M Global Ltd, 128 City Road, London, EC1V 2NX

These Terms of Service are designed to comply with UK law and protect both parties in our business relationship.

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